Shipping and Returns

Shipping Policy

Free shipping on orders over $100? Yes, please!

Our goal is to deliver your order as quickly, affordably and safely as possible.

DOMESTIC SHIPPING: During the checkout process, we provide pricing for both standard and expedited shipping. For orders over $100 (to the contiguous US), we offer free domestic ground shipping.

INTERNATIONAL SHIPPING: We ship nearly everywhere in the world and provide shipping costs during the checkout process. Please note: some destinations may incur additional customs charges upon arrival, depending on the country. International customers are responsible for freight to (and from, if a return is needed) their destinations.

Return Policy

Although we hope you love our products, we understand returns happen. Please head to our return portal within 30 days of receiving your order for easy returns and exchanges. We ask that you please return items unused and in the condition they were received. Items discounted 40% or more are final sale and not eligible for returns. All returns and exchanges will be subject to a restocking fee.

Please note, orders of $400 or more are considered wholesale orders and are not returnable unless they are purchased through our wholesale team. If interested in placing a wholesale order, please contact our team at If interested in placing a large order for non-wholesale purposes, please contact our team at

If you have any issues with your order, please email us at and we'll make it right.

Please note, items that have been personalized cannot be returned or exchanged.


How long will it take my order to ship? 
If Ground Shipping is selected your order will arrive within 5-9 business days. For expedited shipping times, please see shipping options at checkout. 

Why isn't my tracking updating?
As this is the busiest season for our postal service and other couriers, sometimes there are delays in their tracking systems but they should be rectified within a day or so. If you see no movement or change for 5 business days, please feel free to reach out to our CX team.

Will personalization take longer?
Yes! Please note that personalization can take up to an additional 2 business days during this busy season.

What if my gift recipient wants to exchange or return their item?
Unused items can be returned or exchanged within 30 days of purchase. To get started, click here.