Refund policy
Return Policy
Although we hope you love our products, we understand returns happen. Please head to our return portal within 30 days of receiving your order for easy returns and exchanges. We ask that you please return items unused and in the condition they were received. Items discounted 40% or more are final sale and not eligible for returns.
We offer Free Returns and Package Protection for an optional fee at checkout. If purchased, you will receive a return shipping label at no additional cost. If Free Returns is not purchased, you will be responsible for paying the cost of your return shipping label in the return portal.
Please note, orders of $400 or more are considered wholesale orders and are not returnable unless they are purchased through our wholesale team. If interested in placing a wholesale order, please contact our team at salesteam@verygreat.nyc. If interested in placing a large order for non-wholesale purposes, please contact our team at customerservice@wandp.com.
If you have any issues with your order, please email us at customerservice@wandp.com and we'll make it right.
Please note, items that have been personalized cannot be returned or exchanged.